Formlar Cepte Software

With Formlar Cepte, you can create online surveys and send them to your customers via SMS—no infrastructure costs involved!

Formlar Cepte allows you to design online customer management surveys and easily deliver them to your customers via SMS. Since there are no infrastructure expenses, you can avoid manual registration and control processes. Customers can rate the questions you send, and you can measure performance based on the responses received.

With its interface compatible with all devices, Formlar Cepte is accessible from anywhere.

Be as close to your customers as their mobile phones…
All institutions and organizations with a customer portfolio, target audience, and a goal of digitalization can benefit from this system.

You can also monitor and evaluate your dealers. If you wish, your dealers can add their own customers to the system, enabling you to evaluate and score each dealer separately.

Track customer satisfaction across all your branches. You can even reward the most participative dealer, select random participants, and create a winner list.

Formlar Cepte Can Be Used In:

• ★ Cleanliness control checklists in your business

• ★ Hygiene and inspection systems in restaurants

• ★ Collecting feedback after sales representative visits

• ★ Project handover evaluations

• ★ Gathering citizen feedback in municipalities based on department visits, along with detailed reporting

• ★ Measuring employee satisfaction and creating custom form structures

Formlar Cepte supports your institution in developing policies aligned with your quality management mission, vision, and principles, particularly regarding service delivery.

By evaluating the current state in terms of efficiency, productivity, and service quality, it mobilizes the organization’s resources according to defined policies and prepared plans. It implements, monitors, and adapts services to ensure continuity in quality and efficiency. Corrective and preventive actions derived from operational findings are standardized and applied.

The platform contributes to:

• Enhancing the knowledge and skill levels of all employees

• Encouraging participation in management

• Ensuring staff operate according to clear job descriptions

• Strengthening intra-unit coordination

• Creating a trust-based, continuously improving work environment

Whenever you need field data, Formlar Cepte is your greatest assistant!